Having trouble logging in?
How To Log In
In the email you first received after signing up, you will find your log in information (username and password). Enter your email (username) and password into the log in box on this page:
Please type in your password rather than copying and pasting it – sometimes the system doesn’t like pasted passwords.
You should now be logged in. If that didn’t work, try the following troubleshooting steps.
Make sure cookies are enabled in your web browser. Read this article for more information on cookies.
Clear your web browser history/cache. Read this article for more information on browser cache.
Close your web browser, reopen it, then try to log in again.
Try using a different web browser (Firefox, Chrome, Safari, etc.).
If you are still unable to log in…
Please click here to contact us, and send us a message with the following info (the more detail, the better):
- What error do you receive, if any? if no error, what happens when you try to log in?
- What web browser are you using? (Firefox, Safari, Chrome, IE, etc.)
- What type of computer or device are you using? (Mac, PC, mobile, etc.)